Shipping Policy
Company Address:
71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Shipping Areas:
We ship our products internationally, allowing you to receive our items no matter where you are in the world.
Shipping Times:
Orders are usually processed within 1-2 business days. Once processed, orders are shipped, with an estimated delivery time of 7-12 business days. Please note that these times are estimates and may vary depending on your location or any external events outside of our control, such as customs delays or weather conditions.
Shipping Costs:
We are pleased to offer free shipping on all our orders, with no minimum purchase required.
Order Tracking:
As soon as your order has been shipped, you will receive a confirmation email with shipping details and a tracking number. You will be able to track your order at any time on our website using this number.
Shipping Delays:
While we do our best to ensure prompt delivery, delays can sometimes occur. If your order has not arrived within the estimated time frame, we encourage you to contact our customer service at [email address] so that we can investigate the situation and provide you with a solution.
Shipping Issues:
If your order arrives damaged or if items are missing, please contact us immediately at [email address]. We are committed to resolving these issues quickly by offering you a replacement or refund, whichever you prefer.
International Customs and Taxes:
For international orders, customs duties or taxes may be applied once the package reaches your country. These additional charges are the customer's responsibility. We recommend checking with your local customs authorities for more details before placing an order.
Non-Delivery Policy:
If your package is marked as "delivered" by the carrier, but you have not received it, please contact us at [email address]. We will work with you and the carrier to locate your package. Please note that New Deal Technology is not responsible for packages lost or stolen after delivery has been confirmed by the carrier.
71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Shipping Areas:
We ship our products internationally, allowing you to receive our items no matter where you are in the world.
Shipping Times:
Orders are usually processed within 1-2 business days. Once processed, orders are shipped, with an estimated delivery time of 7-12 business days. Please note that these times are estimates and may vary depending on your location or any external events outside of our control, such as customs delays or weather conditions.
Shipping Costs:
We are pleased to offer free shipping on all our orders, with no minimum purchase required.
Order Tracking:
As soon as your order has been shipped, you will receive a confirmation email with shipping details and a tracking number. You will be able to track your order at any time on our website using this number.
Shipping Delays:
While we do our best to ensure prompt delivery, delays can sometimes occur. If your order has not arrived within the estimated time frame, we encourage you to contact our customer service at [email address] so that we can investigate the situation and provide you with a solution.
Shipping Issues:
If your order arrives damaged or if items are missing, please contact us immediately at [email address]. We are committed to resolving these issues quickly by offering you a replacement or refund, whichever you prefer.
International Customs and Taxes:
For international orders, customs duties or taxes may be applied once the package reaches your country. These additional charges are the customer's responsibility. We recommend checking with your local customs authorities for more details before placing an order.
Non-Delivery Policy:
If your package is marked as "delivered" by the carrier, but you have not received it, please contact us at [email address]. We will work with you and the carrier to locate your package. Please note that New Deal Technology is not responsible for packages lost or stolen after delivery has been confirmed by the carrier.